UK Visa Application Centre Changes Operator

UK Visa Application Centre (VAC) has recently announced that they have changed their operator managing their visa application services. The new operator, Teleperformance Ltd., will provide outsourcing services for UK visa applications in numerous countries. The change of operator raised concerns among applicants, and thus, it is essential to understand what will be different with the new operator for UK visa application services.

Firstly, Teleperformance Ltd. is a global leader in outsourcing services with a focus on customer engagement. They have a proven track record of providing solutions for government and private sector clients worldwide. Additionally, Teleperformance operates in more than 80 countries with 300 contact centers worldwide. This large-scale operation may indicate that visa applicants can expect an efficient and effective application process as the new operator will be equipped with extensive resources to support the visa application process.

Furthermore, UK VAC has confirmed that this new operator change will not have an impact on visa applications or the visa application process. Applicants are still required to complete their visa application online through the UK government's official web portal and then proceed to schedule an appointment with the nearest UK VAC. Once the appointment has been scheduled, applicants will need to submit their biometrics (fingerprints and photographs) at the VAC. The VAC will then forward the visa application and biometrics to the UKVI, where the visa application process will be completed as usual.

However, applicants should note that the change of operator will result in a change in VAC locations, and therefore, applicants need to check the official UK government website to confirm the location of their nearest VAC managed by Teleperformance. The UK government website also provides a list of all the services offered by the new operator, including standard/premium Visa Application Centre, Priority visa services, and other value-added services. Therefore, any changes arising from the shift in operators will be adequately addressed through the UK government website.

Applicants need to note that visa application fees remain unchanged with the shift in operators. The UK government has also confirmed that any application already submitted will be handled by the previous operator, and applicants will not need to re-submit their application.

In conclusion, the change of operator for UK VAC is a positive development that will offer a broader range of services and put in place more extensive resources to address concerns regarding the visa application process. Though applicants need to ensure that they remain up-to-date with the changes in VAC locations operated by Teleperformance, this change will not have a significant impact on the visa application process in terms of applicant requirements and visa fees.